If for any reason, your product is damaged during transit, please contact us (within 72hrs) with picture proof and we will send a replacement.
Our specialty chai blends are sold in the United States. Our shipping provider is USPS and packages are delivered between 1-7 business days. Please note that packages may experience delays during peak U.S holiday seasons.
If the wrong item was sent or your item is defective, please feel free to contact us (within 72hrs) with picture proof and we will happily exchange your products.
All sales are final and we do not accept returns or refunds. Please review potential allergies/sensitivities prior to placing your order.
lost or stolen packages
If your package has been lost, please contact us and we will do our best to assist you. Please understand that we cannot guarantee any refunds on lost packages.